Introduction of housekeeping in hotel

May 25, 2017 here are some steps hotels can take to make their housekeeping ecofriendly. Safety this groups accident rates generally the highest in the hotel. Learn how a housekeeping department is structured, including duties and responsibilities. Housekeeping department chart not only provides for a systematic direction of orders, but also protects employees form being over directed. Housekeeping, maintenance and security are constantly ongoing in almost every modern hotel setting.

An explanation of the three pillars of housekeeping. This document discusses the health and safety aspects of hotel housekeeping involving repetitive motion injuries. Means we are dealing with maintaining a clean and comfortable environment in the premises. An effective housekeeping program is an important element in workplace safety and health management systems. They also play an important role in the southwest florida water management district s water conservation hotel and motel. Role of housekeeping in hospitality industry linkedin. Dec 11, 2018 las vegas rlh corporation has always espoused a dedication to investing in technology. The term is also used to refer to the money allocated for such use. Internship report on housekeeping operations of hotel abakash. This is a hotel with 177 rooms, 5 stories, conference rooms, and several offices. Generally it is the duty of a bell person or bellaman or bellhop or hotel porter to carry luggage, escort guest to the room and then introduce the guest with the amenities and services of the hotel and the room. The tasks performed by a housekeeping department are critical to the smooth daily operation of any hotel.

The organisation chart of housekeeping department should provide a clear picture of the lines of authority and the channels of communication with the department. Housekeeping refers to the management of duties and chores involved in the running of a household, such as cleaning, cooking, home maintenance, shopping, and bill payment. Practical english, accounting english, telephone english, online. The next reason for housekeeping department being tough to manage will the kind of work it deals with and the standard it has to maintain. Housekeeping in a hotel is a very physically demanding job that includes many, varied tasks. Housekeeping functions in a hotel are required all twentyfour hours of the day but the rush and duty hours will vary according to the location of the establishment eg. Importance of housekeeping in the hotel industry hotel cleanliness. Jun 28, 2016 housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings.

Housekeeping employees are one of the hotel s largest groups physical nature of jobs managing housekeeping. Importance of housekeeping in the hotel industry bizfluent. Introduction to the housekeeping department housekeeping is an important function in the hotel management industry and so housekeeping department is an important topic in hotel management course saturday, january 22, 2011. Now, the company is mobilizing its growing clout in the hospitality marketplace and its established tech spend to enhance the franchisee and guest experiences in tandem, starting with the introduction of an automated housekeeping robot. Housekeeping safety occupational safety and health. Introduction to housekeeping introduction to housekeeping every house, whether private, like yours, or commercial like offices, shops, hotels, hospitals, clubs, etc.

The basic concept of housekeeping has started from keeping a domestic house clean and has gradually come to maintaining high standards of cleanliness and maintenance at commercial levels. It may also involve some outdoor chores, such as removing leaves from rain gutters, washing windows and sweeping doormats. Outsourcing housekeeping department for saucy hotels 1 introduction the saucy hotel chain is a success story. This new initiative by the hotel was very different compared to other hotels as it also reduced the burden on the housekeeping department. To perform cleanliness duties most efficiently and effectively. Purpose statement of business research during a weekly meeting that the hotel owners. Oct 03, 2015 as john lagazo states in the introduction to his description of being an executive housekeeper, most people are surprised to learn that housekeeping is an important career stop for hotel managers. Overall growth in 2005 2006 overallgrowth in 2005 06 occupancy rate. Hotel housekeeping i about the tutorial hotel housekeeping is an activity of keeping the hotel clean, tidy, and up to the highest standard of conduct. Appendix introduction methodology housekeeping management research paper housekeeping and front office an article on a housekeeping blog which was written by aldin, 2012, explains the definition of the communication between housekeeping and front office department. Definition of housekeeping in a hotel career trend. The hotel also offers the guest with various packages, where the guests can pre order during reservation. The housekeeping department is responsible for cleanliness, maintenance and aesthetic upkeep of the hotel the house keeping department.

The scale and nature of the hotel industry results in far greater usage of chemicals than households and offices. Housekeeping department in hotel industry management essay. Today, we will try to learn how to introduce a room or show room facilities and room amenities to your guest. Hotel housekeeping online course best hospitality course. Ideally all hotels place the organisation chart on ether the housekeeping control desk room or the place where usually the daily briefing happens. To use good quality, safe cleaning equipment and chemicals. Jan 22, 2011 introduction to the housekeeping department housekeeping is an important function in the hotel management industry and so housekeeping department is an important topic in hotel management course saturday, january 22, 2011. Thorough cleanliness is a basic expectation of any hotel guest. Behind the scenes of every calm, quiet and immaculate hotel is a roundtheclock workforce taking care of key duties.

Housekeeping in hotel bng hotel management kolkata. Accommodation in hotels tend to be the largest part of the hotel, it is the most revenue generating department, the housekeeping department takes care of all rooms is often largest department hotels. Objectives of hotel housekeeping to maintain overall cleanliness of the entire hotel at all times. Introduction housekeeping department is an important part of each hotel, which related to the hotel reputation and quality of services. Chicago marriott downtown magnificent mile is one of the hotels of the marriott chain. Finally, discuss operation aspects of the hotel and prepare swot analysis and give some suggestions. Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings. Green housekeeping in the hospitality industry arsha consulting. Most of the revenue comes from the rooms in a hotel so its critical to have a housekeeping team in place. Learn about the different operations carried out by housekeeping. Through cleaning and organizing public spaces, housekeeping departments ensure that what the guests see and experience result in a positive impression of the property. Introduction to housekeeping free essay example eduzaurus. Other objectives are to know about departments of the hotel abakash and discuss different techniques, methods, equipment etc. Housekeeping includes housecleaning, that is, disposing of rubbish, cleaning dirty surfaces, dusting and vacuuming.

Importance of housekeeping in the hotel industry apeejay institute. Housekeeping performs detailed work in guest rooms and hotel areas to provide a clean, comfortable environment for hotel guests to enjoy. As john lagazo states in the introduction to his description of being an executive housekeeper, most people are surprised to learn that housekeeping. There is a high labour intensive in the hospitality sector. The role of housekeeping is to keep clean, comfortable, and safe house. Housekeeping services in hotels housekeeping, engineering. Here focus on housekeeping operations of hotel abakash. This tutorial introduces you to various concerns of hotel housekeeping such as principles of housekeeping, types of cleanings, and standard operating procedures of cleaning. It is the extension of basic housekeeping multiply by commercial proportion. If you are seeking a job in housekeeping, it is recommended that you contact the organization you wish to work for directly. Introduction of housekeeping department slideshare. Reporting plays a very important role in hotels day to day operations, it provides the management with in depth analysis of the hotels performance which express the actual results of operation during an accounting period, identifying revenues earned and itemizing expenses incurred during that period.

Introduction to housekeeping free download as powerpoint presentation. These tasks may be performed by members of the household, or by other persons hired for the purpose. I consider housekeeping to be the heart of hotels and it is only when something goes wrong that it is recognized just like. Things tend to get dirty and cleaning them is essential but while cleaning a thing dirt tends to accumulate on other things or get stuck to the hand which can come in contact with any object leading to many. The housekeeping in hotel is responsible for tidiness, maintenance and upkeepment of the organization. The house keeping department in a hotel essentially deals with the cleanliness in a hotel. Introduction to housekeeping housekeeping hotel free. Housekeeping in marriott hotel chain 551 words report example. Doc hotel housekeeping introduction sime yd dechasa. Housekeeping department organization chart hotel setup tips. Over the years there has been an increased awareness of indoor air pollution and toxicity of cleaning solutions. The roles of a housekeeper include cleaning the room, bathroom and other areas of the hotel. Uncluttered working conditions are essential to the safety of all workers and should be maintained at all times in both work and office areas. Introduction to housekeeping introduction this module provides an overview to students on range and functions within the facilities department which is also known as housekeeping department of hotels.

Role of housekeeping department in hospitality free essay example. Hotel housekeeping a introduction i consider housekeeping to be the heart of hotels and it is only when something goes wrong that it is recognized a just like our hearts. Rlh corporation introduces housekeeping robot hotel management. Also a copy of the chart should be posted in an area so that all housekeeping staff can see where they fit into the overall organisation of the department. Oct 20, 2018 housekeeping is what hotels depend on to keep up on regular cleanliness. The main objectives of hotel housekeeping are to maintain overall cleanliness of the entire hotel at all times. This module will focus on all the housekeeping element which includes the practical skills required to satisfy guest stay in the hotel. This is a practically focused module, which will introduce students to all aspects of housekeeping including the practical skills required to.

The housekeeping department has a high demand of the room attendant. Housekeeping introduction authorstream presentation. There is a laundry facility on the property with laundry workers who distribute clean linens and pick up soiledlinens 23 times per day. Being considered as the luxury hotel, it should correspond to top quality services and as a result being excellent both from interior and exterior aspects. Housekeeping is an important department of the hotel industry especially responsible for cleanliness, aesthetic upkeep of the rooms. Free essays on conclusion in housekeeping department. In other word, it is the housekeeping task to ensure the guest needs and preferences to comfort and security are fulfilled.